FAQs
Explore our Frequently Asked Questions to discover essential information about Sirene Spa’s bespoke treatments, seamless booking experience, exclusive gift offerings, and premium spa facilities in Shoal Bay.
Sirene Spa is conveniently located inside the Ramada Resort at 35–45 Shoal Bay Road, Shoal Bay NSW 2315. We are just minutes from the Shoal Bay Beach and local attractions, making us the perfect destination for relaxation during your stay or local visit.
You can easily book your appointment online through our website booking system, or by calling us directly at 0478 116 327 during business hours.
We are open Monday to Saturday from 9 am to 5 pm, and Sundays from 9 am to 2 pm. We operate by appointment only, so please book ahead to secure your preferred time.
Our massage menu includes Swedish Relaxation Massage, Deep Tissue Massage, Remedial Massage, and specialised Pregnancy Massage tailored to the needs of expectant mothers. All massages use premium oils and are customised for your comfort and wellness.
We offer a range of facial treatments including our Signature Deep Cleanse Facial, Collagen Induction Therapy for skin rejuvenation, Hydration Boost Facial for dry or sensitive skin, and Purifying Acne Facial to help clear and balance your complexion.
Yes, we offer classic manicures and pedicures, Pure Fiji spa pedicures, Deluxe Parafango Pedicure treatments, and long-lasting Gel Polish options, all performed in a luxurious, relaxing environment.
We offer custom spray tans for a natural, streak-free glow, along with expert brow shaping, tinting, and lamination services to enhance your natural beauty.
Yes, our pamper packages can be tailored to include your choice of massages, facials, and nail treatments. Contact us to design a personalised spa day experience.
Premium packages include treatments along with complimentary access to Ramada Resort’s spa facilities, including heated indoor pools, spa baths, and the infrared sauna.
Absolutely! Our beautifully designed gift vouchers are perfect for birthdays, anniversaries, or special occasions and can be redeemed for any treatment or package at Sirene Spa.
Treatment times vary, with massages and facials ranging from 30 – 90 minutes. Nail services typically take between 30 – 60 minutes depending on the treatment.
If you are not staying at the resort, the most convenient place to park is along Bullecourt Avenue.
Yes, we offer a range of treatments suitable for men, including massages, facials, and grooming services.
We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a cancellation fee equal to 50% of the booked treatment.
We recommend booking in advance, but walk-ins are welcome when availability permits. Calling ahead is advised to avoid disappointment.
Yes, we encourage combining treatments like massage and facial or manicure and pedicure for a complete pampering experience.
We exclusively use premium brands such as Pure Fiji, chosen for their natural ingredients and luxurious feel, ensuring your skin and body receive the best care possible.
Yes, we offer private rooms and couples packages for those wanting to enjoy their spa experience together in a relaxing, intimate setting.
We recommend arriving 10-15 minutes early to settle in and enjoy our relaxation lounge. Please advise us of any health conditions or allergies when booking to ensure a safe, customised treatment.
