Question 1

Where exactly is Sirene Spa located in Shoal Bay?

Accepted Answer

Sirene Spa is conveniently located inside the Ramada Resort at 35–45 Shoal Bay Road, Shoal Bay NSW 2315. We are just minutes from the Shoal Bay Beach and local attractions, making us the perfect destination for relaxation during your stay or local visit.

Question 2

How can I book an appointment at Sirene Spa?

Accepted Answer

You can easily book your appointment online through our website booking system, or by calling us directly at 0478 116 327 during business hours.

Question 3

What are your opening hours?

Accepted Answer

We are open Monday to Saturday from 9 am to 5 pm, and Sundays from 9 am to 2 pm. We operate by appointment only, so please book ahead to secure your preferred time.

Question 4

What massage therapies do you offer?

Accepted Answer

Our massage menu includes Swedish Relaxation Massage, Deep Tissue Massage, Remedial Massage, and specialised Pregnancy Massage tailored to the needs of expectant mothers. All massages use premium oils and are customised for your comfort and wellness.

Question 5

What types of facials can I book?

Accepted Answer

We offer a range of facial treatments including our Signature Deep Cleanse Facial, Collagen Induction Therapy for skin rejuvenation, Hydration Boost Facial for dry or sensitive skin, and Purifying Acne Facial to help clear and balance your complexion.

Question 6

Are manicure and pedicure treatments available?

Accepted Answer

Yes, we offer classic manicures and pedicures, Pure Fiji spa pedicures, Deluxe Parafango Pedicure treatments, and long-lasting Gel Polish options, all performed in a luxurious, relaxing environment.

Question 7

Do you provide spray tans and brow treatments?

Accepted Answer

We offer custom spray tans for a natural, streak-free glow, along with expert brow shaping, tinting, and lamination services to enhance your natural beauty.

Question 8

Are your spa packages customisable?

Accepted Answer

Yes, our pamper packages can be tailored to include your choice of massages, facials, and nail treatments. Contact us to design a personalised spa day experience.

Question 9

What is included in your premium spa packages?

Accepted Answer

Premium packages include treatments along with complimentary access to Ramada Resort’s spa facilities, including heated indoor pools, spa baths, and the infrared sauna.

Question 10

Can I purchase gift vouchers?

Accepted Answer

Absolutely! Our beautifully designed gift vouchers are perfect for birthdays, anniversaries, or special occasions and can be redeemed for any treatment or package at Sirene Spa.

Question 11

How long are treatments typically?

Accepted Answer

Treatment times vary, with massages and facials ranging from 30 – 90 minutes. Nail services typically take between 30 – 60 minutes depending on the treatment.

Question 12

What are the best options for Parking?

Accepted Answer

If you are not staying at the resort, the most convenient place to park is along Bullecourt Avenue.

Question 13

Do you cater to men’s spa treatments?

Accepted Answer

Yes, we offer a range of treatments suitable for men, including massages, facials, and grooming services.

Question 14

What is your cancellation policy?

Accepted Answer

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a cancellation fee equal to 50% of the booked treatment.

Question 15

Are walk-ins accepted?

Accepted Answer

We recommend booking in advance, but walk-ins are welcome when availability permits. Calling ahead is advised to avoid disappointment.

Question 16

Can I combine treatments in one visit?

Accepted Answer

Yes, we encourage combining treatments like massage and facial or manicure and pedicure for a complete pampering experience.

Question 17

What products do you use during treatments?

Accepted Answer

We exclusively use premium brands such as Pure Fiji, chosen for their natural ingredients and luxurious feel, ensuring your skin and body receive the best care possible.

Question 18

Do you offer couples treatments or private rooms?

Accepted Answer

Yes, we offer private rooms and couples packages for those wanting to enjoy their spa experience together in a relaxing, intimate setting.

Question 19

How should I prepare for my spa visit?

Accepted Answer

We recommend arriving 10-15 minutes early to settle in and enjoy our relaxation lounge. Please advise us of any health conditions or allergies when booking to ensure a safe, customised treatment.

FAQs

Explore our Frequently Asked Questions to discover essential information about Sirene Spa’s bespoke treatments, seamless booking experience, exclusive gift offerings, and premium spa facilities in Shoal Bay.

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