Gift vouchers are non-transferable and must be used by the person named on the voucher. If the voucher cannot be redeemed by the intended recipient, the purchaser must contact us directly to have it reassigned. This helps us avoid confusion in our system.

Vouchers are valid for spa treatments only and cannot be used toward products or in conjunction with any other offers or promotions.

Gift vouchers are redeemable exclusively with Sirene Spa staff. They are not valid for services provided by independent contractors operating within the spa due to separate fee structures and limited availability.

As we are often fully booked, we kindly ask that you allow 1–2 weeks’ notice when scheduling an appointment using a gift voucher. Last-minute availability is rare.

Our gift vouchers expire 2 years from their purchase date. But don't worry please contact us if you cannot use it within this time frame and we will do our best to accommodate you.

Gift vouchers cannot be used on Sunday due to 15% Surcharge and limited staff. If you would like an after hours appointment to use your voucher we can make that happen for you just call us on 0478116327